Terms of use of the safewiz.eu website
I. Who we are. Purpose and nature of the services
SAFEWIZ is a platform available through the website https://safewiz.eu/. The owner is Gavra Brîndușa Maria PFA, a Romanian sole proprietor (authorised natural person), with its registered office at Calea Mănăștur 78/18, Cluj-Napoca, Romania, sole registration code 45183420 and trade register number F12/2410/2021. Contact: brindusa@safewiz.eu.
Our purpose is to provide educational content about online security (articles, guides, tools) and digital products (for example PDF guides, templates or other downloadable files). We do not sell physical products and do not ship by courier.
Member account
Part of the articles is available to members only. Creating an account is free. You are responsible for keeping your login details confidential and for the accuracy of the data you enter. We may suspend or delete accounts that are misused, used for fraud or contrary to these terms. You can delete your account at any time by writing to us.
Digital products: order, payment and delivery
- Digital products are files delivered electronically: through a download link shown after payment and/or sent to the email address you provide. You are responsible for entering a correct email address.
- Delivery is usually immediate after payment is confirmed. If you do not receive the file within 24 hours, check your Spam folder and write to us.
- Prices are those displayed on the site at the time of the order. Payment is made online, by card, through the payment processor Stripe. Card data is entered and processed exclusively by Stripe; we do not see or store it, and only receive payment confirmation.
- There are no shipping costs.
- The order is concluded when payment is confirmed.
Right of withdrawal
Under the rules on distance contracts (EU Directive 2011/83/EU and Romanian GEO 34/2014), the 14-day right of withdrawal does not apply to the supply of digital content not delivered on a tangible medium, if performance has begun with your prior express consent and your acknowledgement that you lose the right of withdrawal. Before payment we will ask you to tick this consent. Once the file has been downloaded or accessed, returns are not accepted and the price is not refunded.
If, for technical reasons, the delivered file cannot be downloaded or opened, please write to brindusa@safewiz.eu within 10 days of purchase, with a short description of the problem (for example a screenshot). We will check and resend the file or a working version. A refund is given only if the problem cannot be fixed, within 14 days, using the same means of payment. The product not meeting your subjective expectations is not a defect.
Licence to use
By purchasing, you receive a personal, non-exclusive, non-transferable licence to use the digital product for your own use. You may not copy it for third parties, resell it, distribute it, upload it to other sites or platforms, or offer it for free, in whole or in part, without our written consent.
II. General rights and obligations. Limitation of liability
These terms apply to all services offered through the site. We may change them; the version in force is the one published on this page when you access it. By using the site you enter into a legally binding contractual relationship.
Educational content is informational. Although we take care to be accurate, online security changes fast and we do not guarantee that the information is complete or that it will protect you against every attack. We do not provide legal, financial or investment advice. You use the information at your own risk.
The site uses external providers (hosting, payments, email, analytics, security). We exercised reasonable diligence in choosing them, but we are not responsible for their errors, interruptions or data processing.
To the extent permitted by law, our liability is limited to the damage you actually suffer and cannot exceed the amount paid for the product concerned. We are not liable for indirect losses, loss of profit, data or reputation, or for temporary interruption or inability to use the site. Nothing limits liability for intent or gross negligence or the mandatory rights of consumers.
We may delete or refuse orders and accounts that we have serious reason to believe are false, fraudulent or unlawful, refunding sums collected where applicable.
Comments, messages and reviews you send must not contain obscene, discriminatory or threatening language, illegal activities, other people’s personal data or promotional links. We reserve the right to edit or remove them.
III. Protection of personal data
We respect your privacy. For details, see the Privacy Policy.
IV. Intellectual property rights
Unless stated otherwise, the content of the site (texts, articles, guides, images, logo, design, software, digital products) is the property of SAFEWIZ and is protected by copyright. You may not copy, scrape, publish, promote, sell, translate or otherwise use the content or our trademark without our written permission. Quoting short excerpts, with attribution and a link to the original page, is allowed.
V. Governing law, jurisdiction and dispute resolution
These terms are governed by Romanian law. A consumer may also rely on the mandatory provisions of the law of their country of residence. Disputes fall under the jurisdiction of the courts of Cluj-Napoca, without affecting the consumer’s right to bring proceedings in the courts of their place of residence.
For consumers in the European Economic Area: please notify us first of any complaint, at the contact address above. If it is not resolved, you can use the European online dispute resolution platform (ec.europa.eu/consumers/odr). For consumers in Romania, the ANPC website is also available (anpc.ro).
These terms are provided in Romanian and English. In case of discrepancy, the Romanian version prevails, to the extent permitted by law. If a provision becomes invalid, the others remain in force.
VI. Correspondence
By placing an order you agree to receive emails with information about your order and, if you opted in, offers and news. To complete your order securely, use correct contact details; we are not responsible for wrong email addresses. Any complaint about a purchased product must be sent promptly, and at the latest within 10 days of purchase, to brindusa@safewiz.eu, without affecting consumers’ mandatory rights.
Last updated: 26 September 2026.